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FAQ
Find the answers to the most frequently asked questions.
If you don't see your answer here, contact us on the website chat so we can assist you. 
  • What are your hours of operation?
    Monday - Friday 9am - 7pm Saturday 10am - 6pm Sundays we are closed
  • What type of services do you have?
    Anchored Soul Therapy offers a comprehensive selection of therapy services that encompass a diverse range of modalities. These include Massage, Reiki, Cupping, Aromatherapy, Spiritual energy work, Spiritual guidance, Mediumship, Tarot Readings, Intuitive Readings, Meditation, Sound Bowl Meditation, Smoke Baths, and Candle Work. Shannon is skilled in various techniques and are dedicated to providing personalized care to each client to promote optimal physical, emotional, and spiritual well-being. If you are unsure what to schedule, book a consultation to see how we can work together.
  • Do you have any appointments today?
    Same day appointments are not guarantied and booking ahead is highly suggested. We do have a wait list, you can send a message in the chat box to be added to the wait list. Please note: being added to the wait list does NOT secure you any type of appointment.
  • How do I reschedule an appoitment?
    If you need to reschedule your appointment please do so 24 hours prior to your appointment to avoid any fees. When rescheduling LOGIN to your account and then look at your PROFILE then go to your BOOKINGS. This will show all your upcoming appointments. from there you select the appointment and then it will have an option to reschedule.
  • What forms of payment do you accept?
    Payment is done via invoice through email. This invoice can be paid via credit card. If paying in person, you can pay via cash or credit card We do also accept foreign exchange.
  • Why do I need to pay a deposit?
    A deposit is required for most appointments to secure your spot. This deposit will be paid towards your total and you will pay the reminder prior to your appointment. If you miss or reschedule your appointment late you will forfeit this deposit.
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