Client Privacy & Confidentiality Policy
Anchored Soul Therapy Holistic Wellness
Effective Date: May 4, 2020 (Updated June 12, 2025)
Our Commitment to Your Privacy
At Anchored Soul Therapy, we understand that you share deeply personal and sensitive information during our wellness and spiritual services. Your privacy and confidentiality are sacred to us, and we are committed to protecting your personal information with the highest level of care and respect.
Information We Collect
We may collect various types of information to provide you with the best possible service experience. This includes health and wellness information such as your medical history, current conditions, medications, and physical concerns that are relevant to our massage and energy healing services. We also handle spiritual information including personal insights, spiritual concerns, and guidance shared during readings, channeling, and mentorship sessions. Additionally, we collect basic contact information like your name, phone number, email address, and mailing address, along with payment information and billing details for services and memberships. Through our app and website, we may also gather usage information, preferences, and communication data to enhance your experience with our platform.
How We Use Your Information
Your information is used exclusively to provide you with personalized wellness and spiritual services tailored to your unique needs. We use this information to ensure your safety and comfort during all treatments, communicate with you about appointments, services, and programs, and continuously improve our services and your overall experience. With your consent, we may also use your contact information to send you newsletters and updates about our offerings and community events.
Confidentiality Promise
We do not share your personal information under any circumstances. This absolute commitment to confidentiality includes all details from psychic readings, channeling sessions, or spiritual guidance, as well as any health information shared during massage or energy healing sessions. Personal insights discussed during our mentorship programs and any sensitive information shared in confidence remain completely private and protected.
Information Security
We take the protection of your information seriously through multiple security measures. We maintain secure storage of both physical and digital records, limit access to authorized personnel only, uphold professional standards of confidentiality, and use secure payment processing systems to protect your financial information.
Your Rights
You maintain full rights regarding your personal information. You have the right to access your personal information at any time, request corrections to ensure accuracy, withdraw consent for communications if you choose, and request deletion of your information where legally permissible.
Spiritual Services Disclaimer
Information shared during psychic readings, energy healing, and spiritual guidance sessions is held in the strictest confidence and is considered sacred space communication between you and your spiritual guide.
Contact Us
If you have any questions about this policy or concerns about your privacy, please don't hesitate to contact us.